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1993-08-24
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∙ ∙
∙ THE QUEST FOR THE MONO MONITOR ∙
∙ ∙
∙ by Stephen Ticehurst ∙
∙ ∙
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When I first bought my Atari, I asked the price of a monitor and the
Dixons saleswoman quoted me £200. "A pity," I thought because a monitor
would make the whole setup look a lot more business-like. If only the
saleswoman had quoted the price of the Atari mono monitor (£150 approx),
I would have bought it, and there would have been no problems. But she
didn't, and so I was stuck with a ten year old TV.
In October of last year I got fed up with the flickery old TV set and
decided to find a shop that sold monitors. There was nothing to be found
in King's Lynn, so I had a look through a load of advertisements I had
got hold of when I bought the ST. I found a catalogue from Silica shop and
on the front was a picture of a nice looking SM146 with a price of £99.
"What a bargain!" I thought. And, to make it even better, Silica Shop had
a cash on delivery scheme which saved me having to collect it, or bite my
fingernails as I posted off a cheque for £99. So I phoned their shop up
and asked about the monitor and the price of £99. "Sorry, I'm afraid that
offer finished some time ago," said the voice on the other end of the
phone. "So how much are they now?" I asked, expecting for an answer of
about £150. The salesman left the phone for a couple of minutes to find
out... "They're out of stock but we'll be receiving new stock in a couple
of weeks." "No problem," I thought and asked for a catalogue to see what
else they had to offer.
It was about this time that a new computer shop opened up in King's Lynn.
Unlike the other computer shop, the salesmen had more than the word
"Nintendo" in their vocabulary, and unlike Dixons they didn't spend ages
trying to sell you insurance that you didn't want or need. So I went in
and asked the person behind the desk about monitors, and after he'd moaned
about how small the Atari mono monitor was (isn't a standard VGA screen
also 14 inches?) he said that he would get one as soon as possible. It
wasn't until the next day, when I put a deposit down, that he checked and
found out that the suppliers were also out of stock!
After a short break I phoned Silica Shop up and they said that they would
have new stock soon. I reminded them about the catalogue they had
promised me, which had yet to arrive.
By January I had phoned a number of companies asking about the monitors,
and most of them said that they would be in stock by the end of the month.
The bloke from Cambridge Business Software told me the whole story of how
Atari had promised new monitors by the end of the month, but, "don't hold
your breath. It's down to Atari. I'd love to be able to help you, but I
can't". This was the only time that I spoke to an honest human being, so
well done CBS! I had also phoned Silica Shop up a number of times asking
about the catalogue that they'd promised, "first thing tomorrow."
I was busy during February and so let's resume the story in March. I
first tried the new computer shop in King's Lynn. This time they gave me
a phone number and told me to order it myself, they didn't want anything
to do with this sort of thing as it costs them too much in VAT. I phoned
the number and found out it was Silica Shop who said they did have some
monitors, but they were part of an ST music pack which couldn't be split
up. I reminded them about that catalogue.
The situation was hopeless; the Atari retailers were being held to ransom
by Atari themseves. I'd had enough of all this by now and decided to do
the next best thing, apart from phoning Atari at their headquarters. I
rang the customer support number at Atari UK. Like all help lines, I never
got through; has anyone ever got through to a help line and heard
anything useful? Anyway, at this stage it looked as if I was beaten.
The day started off as any normal Thursday where I have a quick look
through the glossy mags on the selves at WHSmith. There was a time when
these magazines would have been on sale on the second Thursday of each
month, but I wasn't surprised when only Atari ST User was on the shelf.
As I was looking through it I saw a massive advert for a mono monitor with
the surrounding pages reviewing other monitors. It was such a shock that
I actually bought a copy (amazing I know!) to have a better look.
What a clever idea. A number of companies had got fed up with the public
wanting monitors and them having to send them away, all because of Atari.
They had got hold of mono VGA monitors from the PC world and converted
them to run on the ST. Some used adapters, while others modified the
workings inside the monitor - one had even put a speaker on the adapter
instead of fitting one inside!
So I phoned Analogic computers about their Amitar monitor and they still
had some in stock. Two weeks had to pass before I got paid, but then I
phoned Analogic and said I'd be coming down on the following Saturday.
"Could you put my name on a monitor?" They said they would do this.
As my motto is "never trust anyone" (I've been let down too many times in
the past) the only option was to do a 300 mile round trip to Kingston and
pick up the monitor. This had the advantage that I could see it and make
sure it worked, and I could also have a look at TOS 2.06 which I had an
interest in, plus a PC emulator board which would also be handy. The
only disadvantage this scheme had was that I only had the address of
Analogic (and the cost of petrol).
So on Saturday we left, accompanied by my sister, for Kingston, making
sure that we didn't leave the M25 at junction 13. I wasn't taking any
chances, I'd waited too long! Along the M25 (between junction 14 and
16?) we were delayed for about an hour due to widening of the motorway.
We arrived at Kingston before we realised it, and I just followed the
one-way system, totally lost. Once on the other side of the system we
found ourselves going back out of the town and so stopped at a petrol
station to ask for directions. The bloke in the petrol station gave us a
map to have a look at. We found the road we wanted, and we even found out
that we were on the correct road that led to the one we wanted.
We spent the next hour driving along residential back roads looking for
Analogic. Just to annoy you, these roads have "traffic calming" and so
every 100 yards we were faced with a narrowed road and a speed hump (or
mountain in this case) and there was always a cyclist near by! We
eventually found the road we wanted; it was one-way and we were the wrong
side. Driving around for a bit more we found another road that we needed,
also a one-way street, and once again we were going the wrong way. We
eventually worked it out, and after a drive round the main one-way system
we stumbled on a small business park hidden next to Kingston University -
we had found Analogic.
I went into reception, I said "My name's Ticehurst, I phoned up on
Monday, I believe you have a monitor put by for me". The Saturday boy
(you know the one, he's probably related to the Saturday boy in the
King's Lynn computer shop who told me I could upgrade my memory to 1meg
via the cartridge port) said he would have a look. How did I know that he
would come back telling me that there wasn't a monitor for me?
Well I wasn't having any of this. I'd just driven all the way from the
deepest and darkest depths of the Fenland marshes (even Star Trek doesn't
boldly go that far), I'd spent an hour on the M25, another hour in
the Kingston one-way system, only to be told that there was no monitor.
I'd like to apologise to the Saturday boy at Analogic. It's not very
often that I lose my temper in public (you can lose your temper when
you're at home and nobody can see or hear you, my Atari can tell you
about that) but losing your temper in public doesn't look good and it
doesn't look clever.
I told Analogic what I thought and gave them my response when they told
me that the only person who could adapt the VGA to run on the Atari was
off "sick", and I even called the Saturday boy a "silly sod", all of
which I thought was justified since I had been promised that there would
be a monitor for me on Saturday. Analogic countered by phoning up the
person who could adapt the monitor. The bloke spoke in a foreign
language which roughly translated to "there's this kid kicking up a stink
down here, come on down and sort it out", or so I thought.
I was told to come back in an hour, so the two of us had a look round
Kingston shopping centre. They had one of those indoor shopping centres
that was identical to all indoor shopping centres, but only contained
expensive furniture and clothes shops. An hour passed and we made our way
back to Analogic.
The reception area was full. One bloke had bought a monitor and was
asking if it would work on a Falcon when he came to buy one. Analogic
said they didn't know, because they didn't have any in stock. Another
kid was having his Atari upgraded to two meg and telling another bloke
why he didn't want any other computer (good for him!). After waiting ten
minutes the bloke who was "sick" came out with my monitor. I paid for it
and even bought a Squik mouse to replace my old Atari one. I decided
against TOS 2.06 and a PC emulator to save myself extra problems,
Analogic wished me luck with my new monitor (nice of them seeing I had
called them "silly sods" an hour earlier), I said thank you and that was
that.
After a three hour drive back home I unpacked the monitor and found
there was no plug. It wasn't a problem, because I don't use the standard
three pin plugs anyway. I have one of those multi-plug things that means
I only use one power socket instead of a couple of hundred.
So am I pleased with the result? I'd been looking for a mono monitor
since October and it's now May. The display isn't as good as the official
Atari monitor, but I didn't expect it to be. The screen is paper-white
instead of slightly blue which the Atari one seems to be. The biggest
pain is the border, it's like using a Mac, does anyone know of any
overscan hardware/software that will work on the STe? All in all, I'm
just glad to be able to use high res. The monitor is actually an Amitar
14 inch Super VGA Mono monitor, nothing to be sneezed at, so one day it
will be converted back into a PC monitor and used on the PC which I'll no
doubt buy in the distant future.
Just as an footnote - I still haven't received anything from Silica
Shop.... they later said that they ran out of catalogues back in November!
Progress Report - It's now August, and am I still happy? Yes I am,
although I'm not pleased about being unable to load up Falcon or
Populous! The monitor already looks a bit knocked about. A number of
times I have loaded the car with keyboard, amp, computer and monitor, all
the tools of today's musician, and a number of times I have driven down
the lanes of marshland Norfolk which are in a worse state than the M11
(hard to believe, but true). You're driving down one of these lanes, as
slowly as possible, when a car comes around the corner at one hell of a
speed and you slam your foot on the brakes. The other car comes to a
halt, but the monitor doesn't and skids from one end of a Vauxall Estate
car to the other, with only the back of the passenger seat to stop it....
To my surprise, the monitor still works!
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Thanks for the account, Stephen, but I can't let you get away with
running down my old stamping ground! There's a lot more to Kingston than
"expensive clothes and furniture shops". It's also got shoe shops, more
shoe shops and, if you look carefully into its' nooks and crannies, yet
more shoe shops! Kingston is the shoe fetishists' capital of Europe.
It used to be a nice town once, before the local council decided to keep
up with the Joneses and Malled everything in sight. There were
specialist shops with little alleyways winding past them (useful for
dodging the police on a Friday night); second-hand record shops; good/bad
pubs and dives; a Jazz club in a slowly sinking Thames barge; three
(count 'em - three!) second-hand bookshops; Frank and Manny's kosher cafe
(useful for reassembling your head on a Saturday morning); an art college
with the laziest students in London; and the Thames. A bottle of wine,
a book, and the Thames... oh happy days.
The one-way system had been at the planning stage for a good twenty years
before they got around to building it. Plans existed, models had been
made, but whole streets had lain empty for decades, waiting for the day
of its coming... And then, just when we'd had grown used to corrugated
windows and rotting rubbish, they built it. Our civic pride was
restored; not only were we the shoe capital of Europe, but we now had a
one-way system that would stand proud among the Spaghetti Junctions of
the World.
The great day came. Every street in the town centre was closed from
midnight on Saturday to the early hours of Monday. All the signs were
changed around, the last links were put into place, and then the final
stroke of genius.... they changed the direction of the traffic. Come
the rush hour on Monday morning and Kingston ground to a halt amid
crumpled bonnets and staring drivers.
Kingston's other claims to fame are that it has "the largest bookshop in
London" (with no books worth reading), the most shoe shops per acre (with
the same range and prices), the most boring students I've never talked to
(Businessss Studiesss...), and more cars per pavement than Japan. And
you wonder why I moved to Bournemouth?
JFW
~~~~~eof~~~~~